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Turbotax wont let me pay them because I dont have a "prepayment or activation code"; which I dont have!
They demand a code which I dont have, and there are no other options in the window!
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October 29, 2019
7:39 PM
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Getting started
If you don't have a prepayment or activation code, click Continue and you'll be taken to the page to enter your payment details.
October 29, 2019
7:39 PM
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Getting started
Good morning,
Clear your cookies and/or History. Sometimes security features are set so high, that they block payment screen and Netfiling. You may have to turn off your firewall and anti-virus programs until payment and Netfile are completed. Log back into your account. You should now be able to enter your payment or payment code.
Thank you for your question.
Leeanne@TurboTax
Clear your cookies and/or History. Sometimes security features are set so high, that they block payment screen and Netfiling. You may have to turn off your firewall and anti-virus programs until payment and Netfile are completed. Log back into your account. You should now be able to enter your payment or payment code.
Thank you for your question.
Leeanne@TurboTax
October 29, 2019
7:39 PM
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Getting started
If you do not have a prepayment code you can look further down on that page and click on continue. Then you will enter your payment.
September 29, 2020
1:57 PM