Getting started

TurboTax Online requires you to pay for your return before you can attempt to file, so if you got as far as the section where it allows you to pay your taxes owing, then you have paid for TurboTax.

 

If you have a confirmation number from the CRA, then the return was sent to them. Here is how to find your NETFILE Confirmation Code: https://turbotax.community.intuit.ca/replies/3227955

 

The credit card payment system for paying your taxes is a third party company used by the CRA. You would either have to contact them for further assistance or contact the CRA directly.

https://www.plastiq.com/cra/

https://turbotax.community.intuit.ca/replies/2647704