TurboTaxJennifer
Moderator

Getting started

Sorry to hear you're having that issue. Error codes like this are difficult to troubleshoot via our forum. Your best bet is to contact our phone support team directly for assistance. Follow the on-screen steps from our Contact Us link and you'll be given both the proper support team's phone number as well as a unique incident ID to provide to the agent who answers.

https://turbotax.community.intuit.ca/replies/3152013