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Turbo Tax 2017 will not install on Windows 8.1 pro. Installing .net framework 4.5.2 just sits there. I cancelled it after 45 min.

 Switched PCs so need to install Tubro Tax 2017 again. First step of install,says 'installing  .net framework 4.5.2.  Installation starts. the green progress bar moves a bit. Then it sits there.  45 minutes later, I finally 'canceled' the install using the 'cancel' button.  Installation still sat there.  Finally I had to use task manager to terminate.  

How can I speak to someone.  Can't find a number.