This did not help.  It did the same thing.  Just s...
New Member

Turbo Tax 2017 will not install on Windows 8.1 pro. Installing .net framework 4.5.2 just sits there. I cancelled it after 45 min.

 Switched PCs so need to install Tubro Tax 2017 again. First step of install,says 'installing  .net framework 4.5.2.  Installation starts. the green progress bar moves a bit. Then it sits there.  45 minutes later, I finally 'canceled' the install using the 'cancel' button.  Installation still sat there.  Finally I had to use task manager to terminate.  


How can I speak to someone.  Can't find a number.      

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Level 3

Getting started

Hi,

Try installing .NET Framework 4.5.2 independently from microsoft website: https://www.microsoft.com/en-in/download/details.aspx?id=42642. Once you are able to install then try installing TurboTax.

Hope this helps!

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New Member

Getting started

This did not help.  It did the same thing.  Just sat there.
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Moderator

Getting started

Please contact our phone support as they will be better able to assist you. https://turbotax.community.intuit.ca/replies/3152013
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