I am asked for a 22 number instaltion code bet my receipt gives me a 11 number prepayment code

I went to TurboTax premium and installed it.  should I a

have entered through my e-mailed receipt? I started thet but had to log off and don't know if I can get it back.

Getting started

The link below will show you how to use your prepayment code. Alternately, at the bottom of that page is a link for "Where can I find my Installation Key?" if you were sent an IKC via email for the downloaded version of the software.

In the online edition of TurboTax, how do I use a prepayment code?https://turbotax.community.intuit.ca/replies/2648021