Please try uninstalling & reinstalling the
program. It will not delete any of you saved returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues, please contact our
phone support for further assistance. (*not available to TurboTax Free users*):
https://turbotax.community.intuit.ca/replies/3152013
