Make sure that there is no security software on your computer that is blocking the installation. You can also try to Right click on the downloaded file and select “Run As Administrator” – it will ask for the admin password for your computer.

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you: https://turbotax.community.intuit.ca/replies/3152013

I just keep going in loops and never get to where I can talk to anyone. This is the worst customer service ever.