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Getting started
Make sure that there is no security software on your computer that is blocking the installation. You can also try to Right click on the downloaded file and select “Run As Administrator” – it will ask for the admin password for your computer.
If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you: https://turbotax.community.intuit.ca/replies/3152013
October 30, 2019
10:59 PM