Anonymous
Not applicable

When I try to file my taxes under Netfile I get this error; https://apps.cra-arc.gc.ca/ebci/iesl/clicktotalk/ntr.action?RefNumber=12501e ;my account with CRA is unlocked

I keep receiving the same error message. My account is not locked with Canada Revenue Agency. I've checked all my entire income tax paperwork. Still cannot file my tax return..

Your federal return was not accepted by the CRA
Your account is locked. If you need assistance, please contact us
https://apps.cra-arc.gc.ca/ebci/iesl/clicktotalk/ntr.action?RefNumber=12501e

Can you please help me soon as possible. I appreciate your assistance.