@katrinx If the email is from TurboTax, then it’s not confirming any downloads, it’s confirming that you paid for your return (or confirmed your order in Free).
@palmerw & @katrinx Are you trying to print the full archive copy or the bar code copy to mail to the CRA? Which version of TurboTax Online 2017 are you using?
Either way, try downloading the file again, the server might just be slow. You can also try saving it to a different location, like to your desktop.
Also be aware that if you have a CRA My Account login, you can get all the information from your previous returns there. Here is the login page: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individua...
