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My account does not recognize my password ever, so I click "forgot password" and create a new one. I get into my account with the new password but again cannot login.
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Getting started
Hi, I've been a long time client of TurboTax and have purchased downloaded version a number of years. And also I receive promotional emails from Intuit.
Now, when I try to log in my account, says email address is not a registered email address... So can't log in my account... Have sent 2 messenger messages in the past weeks but no answer...
How can I solve this issue if nobody is taking care of my problem...
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Getting started
Hi Ginette,
In the past 3 weeks tried to contact your service twice through
messenger but no reply... Intuit US did reply but mentioned
they couldn't help...
So, since I don't get any reply on messenger, why not try to
contact me through messenger...
Or we could settle this issue by email...
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Getting started
Hi,
Problem solved. System didn't allow log in with email but with username...
So I was able to log in my account.
We can close this ticket