donna32
Returning Member

Getting started

I have used TurboTax for at least 10 years and have always used the lower priced product to file my taxes. This year I selected the same package. After completion, I looked at my receipt and saw that the charge was $170.00, I spoke to someone who tried to assist me, but was unable to assist in correcting this error. During the process to review, I was continuously asked about my Alabama income. I don't have Alabama income. I'm not sure happened, but I am requesting a partial refund. I was charged for Deluxe LIVE. This was not correct.  I want to be reimbursed for the difference lower priced package.