Please make sure that you are using the code from under the scratch-off area on the card found inside the TurboTax Online box. If that’s the code you’re using, and it still doesn’t work, please message us on social media or contact us by phone for more assistance.
We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada
We are on Twitter at: https://twitter.com/messages/19496097-385034351
To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
