Did I got through to you ... please answer so I can straightened things out

 

Getting started

Can you please provide more details about your problem? Nothing else has come through.

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Getting started

Can I get to you some how ... ?

Getting started

Getting started

I am trying to make my income tax but I can not open your Turbo tax form because you will not accept my  answer                   the 16 letter  code  ... ?  that`s the only one I have 

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Getting started

thank you for trying to help me  ... I have paid and download the program but I can not use it because they want my license code  ... I tried three times to send my license code but they will not accept it ... so I am stock .. can not use the program ... how do I get a new code ... or activate the old one ... what should I do .....