Why am I being charged for the turbo tax free bundle when it says its free?

 

Getting started

Sorry to hear you are having this issue. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter

Thank you for using TurboTax.

Getting started

I'm not sure what I did but I ended up just starting from scratch and redoing my return