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Re: I purchased the online edition for 2020 turbo tax but am unable to sign in - even after entering my User Id and password plus

was working on it yesterday and got put out before I could send to CRA and print document. Tried again today and unable to to get my document from yesterday.

require a key  number  purchased twice  april 17th  order  number   want to  file one  more tax  also purchased  got a key no  april  6th key number was no good

email [email address removed]

Have put in the information multiple times but our file does not come up.  The system just keeps going around in circles.

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.