MR82
Level 2

Getting started

There is still a problem with Schedule J in the 2020 version.   When the information from Quebec form TPZ 1029.MD.5 is entered into the program the amount admissible charges as a proportion of condo fees is appropriately translated to line 2 of Quebec Schedule J.   However this then precludes E-filing of the Quebec return.   After two hours with the support desk it turned out that the only way to fix this is to delete the amount from line 2 of schedule J.   However this results in a loss of the tax deduction.    This is clearly a programming error.    An attempt to bring this to the attention of Turbotax by responding to the followup e-mail from [email address removed] resulted in a bounced back e-mail.

 

The second tech with whom I discussed this undertook to send an e-mail that would allow me to pass this error on to the programmers.    The e-mail has not appeared.   

 

This level of support and concern for defective programming is disgraceful.