Getting started

I bought the Turbotax Standard program at Shopper's Drug Mart. I created an account and user ID but I can't complete activation because the license code keeps being rejected.  The message   "Something's not right, try

re-entering your code"  keeps coming up.  I am entering it accurately.  As I don't use Twitter or Facebook, I am unable to contact your Customer Service.  This has not happened any of the other years I have bought the program but after this, I doubt I'll ever buy it again.  Money wasted!