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Getting started
Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product.
To start a new return, select “Start a New Return” from under “My Returns”. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”, and delete the unwanted return by clicking the small Trash Can next to it.
If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...
April 28, 2021
5:51 AM