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Transfer from previous year not working, has me sign in, takes me back start, asks about transfer again, i say yes, it has me sign in + make new password, cylce continues
definitely seems to be a glitch, anyone else having this issue?
January 29, 2023
1:10 AM
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Getting started
We are currently having an issue with not being able to carry forward prior years’ tax information to a new return. Our product development team is working on resolving this issue and will have it resolved ASAP.
We apologize for the inconvenience.
January 29, 2023
9:50 AM
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Getting started
The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022.
Thank you for your patience.
January 30, 2023
9:58 AM
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Getting started
Same thing for me this year. Trying to transfer 2022 into 2023 but I keep going around in circles.
April 6, 2024
4:55 PM
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Getting started
@kletain Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.
April 6, 2024
5:13 PM