Getting started

I am sorry to hear that you are having this difficulty. To resolve this issue, scroll down to the bottom of the T4 page and click the “Back” button to leave that page.

Next, select “Personal Tax Profile for [Name]” under the Setting up tab to go to the “Your Tax Profile Summary” page.

Click the “Edit” button next to “Income & work related expenses”. Remove any check marks against things that are not applicable to you. In particular, uncheck “T4 - Employment Income” and “I was employed (includes commissions from employment)”, so that you are not asked to answer questions regarding those topics.