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It might be best to give us a call. With your permission, the specialist will be able to look at your return to help us figure out what's going on. Here's how to reach us: https://turbotax.community.intuit.ca/questions/1467699

One more thing to try before calling would be to confirm that the question in the Profile section is also No.
1. Using the menu across the top of your screen, select Setting Up > Personal Tax Profile.
2. Select the Edit button by Other Credits and Deduction.
3. Scroll down to the question 'Did you have a mental or physical impairment?', confirm it's answered 'No' and then select Continue.