Did you pay directly in your TurboTax return or did you purchase a pre-payment code through an email promotion?
If you purchased a pre-payment code, here's how to apply the code you got in your email receipt to your return: https://turbotax.community.intuit.ca/replies/2648021
If you paid in your TurboTax return, please give us a call: https://turbotax.community.intuit.ca/replies/3152013
