Please make sure that you are in Forms mode.
Here is how to import from QuickBooks Desktop to
CD/download editions of TurboTax: https://turbotax.community.intuit.ca/replies/2647864
If you are still unable to resolve this issue,
please contact our phone support as they will be better able to assist you
(*Not available for TurboTax Free users*).
https://turbotax.community.intuit.ca/replies/3152013
