To resolve your printing issue, please try
uninstalling & reinstalling the program using the download from our
website. It will not delete any of you saved returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
When you mail your return to the CRA you need to
use the condensed version with the barcode on it, not the archive version (with
“duplicate” on it).
Here are instructions on how to print a copy of
your tax return to mail to the CRA:
TurboTax CD/Download EasyStep Mode:
1. On the left side menu, select File, and then
select NETFILE or Print.
2. Click the Start button.
3. Select “I want to print and mail my return” and
click Continue.
4. Continue through until and you will eventually
get the option to print the CRA copy of your return.
TurboTax CD/Download Form Mode:
1. Under the File menu at the top left, select
Print, then Print Return.
2. Click Continue on the “Save a copy” page.
3. Then next page will allow you to print the CRA
copy of your return, or save a PDF of the CRA copy.
