Ok for myself I figured out where I went wrong.
Because I maintain several versions of the application on my system, I had inadvertently done my taxes in Turbotax 2019 where of course there would be no box 197 because there was no Cerb.
Redid the taxes in 2020 and box 197 is sitting there in the T4A form in plain site.
Hope this helps someone, I thought I was going nuts.
