If you purchased a TurboTax Online 8 pack for TurboTax Standard, the prepayment code can be used for up to 8 returns filed in your TurboTax account. If the prepayment code didn't work properly, the steps to obtain a refund are below.
If you purchased TurboTax CD/download, the Standard version includes 8 returns. These returns are prepared in the software itself - not via TurboTax Online. If you would like a refund of your TurboTax CD/download version, the steps to obtain a refund of your software are below.
https://turbotax.community.intuit.ca/replies/2647900
