You have reported amounts in boxes 15, 17, 18, 33, or 36; you also need to report the amount in box 14; I did report the amount at box 14, why can't I finish my taxes?

 

Seniors and students

 Box 14 is employment income, as it relates to you not finishing your taxes, this could be due to information missing from your tax return. In order to help you with this situation, we believe your best option is to contact our TurboTax telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page.

 

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