cyberxy
New Member

Turbotax automatically uses "," as a decimal separator on my german computer and I can't get them out. Is there a solution to this?

I have already changed the windows language, input language, location, number format - but somehow turbotax continues using the european number format, but refuses to complete the forms, because of the invalid format. Manually removing the , and replacing them by . doesn't work either.

‎October 30, 2019 7:04 AM
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TurboTaxTara
New Member

Seniors and students

We've heard cases of French users with a similar issue. Here's what works for them:

  1. Search for ‘region’
  2. Select ‘region and language’
  3. The top selection is ‘Format’
  4. Switch from your region to English Canada.
  5. Click OK and restart TurboTax.

 Note: This only changes the number formats, does not affect the language of the OS.

If that doesn't do the trick, please give us a call: https://turbotax.community.intuit.ca/replies/3152013

 

‎October 30, 2019 7:04 AM
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cyberxy
New Member

Seniors and students

Hi, English Canada alone didn't do the trick for me. I had to go to further settings, and change the setting in number format AND currencies tab.
‎October 30, 2019 7:04 AM
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TurboTaxTara
New Member

Seniors and students

Thanks for reporting back to let us know what worked. That will help us help the next person with the same issue!
‎October 30, 2019 7:05 AM
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