Without viewing the return, it would be impossible to say what occurred. It could be a carry forward amount, or it could be an issue with the numbers entered.
If you wish to have the tax return reviewed by our Tax Analysts to determine why the numbers reported did not match the CRA assessment, please contact our Technical Support team at 1-888-829-8608. They will help you to submit your tax information to our secure database.
The return and assessment will then be reviewed by our team in Edmonton.
Post back here if you still need assistance after submitting your data. I will personally follow up with you.
- Clint
