No problem. We love questions!
Ontario and Quebec have some unique rules for transferring provincial tuition amounts. For tax year 2018 going forward, you're correct that if you move to Ontario, you can't apply the unused provincial tuition amounts you brought with you from another province.
The credits aren't lost. The amounts stay in your CRA account for use in future years if/when you leave Ontario. If you move back to Alberta for example, you'll have that $40K in provincial tuition waiting for you.
TurboTax applied the Ontario rule to your return so it will show as zero carryforward on the provincial S11. This is correct for the Ontario form and will stay at zero as long as you're filing as an Ontario resident. Should you relocate back to Alberta and use TurboTax to transfer your details next year, that $40K will be there on the Alberta S11.
