Only one spouse can split pension income. (You can split the pension of one spouse and then the other to see which scenario is better overall but in the end, only one spouse's eligible pension income can be split with the other spouse.)

If it's your income that you'd like to split, navigate to the Pension Splitting screen and select that it's your pension you want to split.

https://turbotax.community.intuit.ca/replies/2647840

Your program is faulty.  For my 2022 and 2023 Income tax the program only allowed us to split my husbands pension.  But my pension is larger.  The split should have been from me to him.  But the tax program I’ve paid for two years in a row did not allow this.  Now I have to pay a Tax Consultant to redo our taxes for two years in order to receive the money that is owing us.  

So your advice above is not helpful.   I see this has been a problem since 2019 and still has not been resolved.

I don’t know how I would go about getting a refund for the amount I paid to Turbo Tax Intuit.

Anita MacLeod

@Kravitz63 This TurboTax FAQ tells you how to submit a claim under the TurboTax Maximum Refund Guarantee:

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/intuit-refunds/submit-claim...