Hi, can you try this out? - login to your account ...
New Member

Seniors and students

Hi,

can you try this out?

- login to your account and then click the Profile tab->Personal Tax Profile

- Next to RRSPs, click the blue "Edit" button

- Now on the page that loads, there should be a question that asks:
  "did you make contributions to a retirement plan such as an RRSP...?"
   Click "Yes" to open the subsection and ensure everything is unchecked.
   Then click "No".

- Make sure the other questions do not have anything checked.

- Click Continue to save your changes.

- Notice that on the Profile Tax Summary page (Profile tab->Personal Tax Profile), the RRSPs section should say "None."


Please let me know if this helps.


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