so I entered the required spaces with the correct amounts which are already at .00 cents but when I submit I just keep getting the same message. what does it want me to do? change the actual amount on my T4E?
The problem may be that you are entering the "whole number" amount in the format $$$.00 when it appears to only want you to enter $$$ (without the .00 at the end). This should resolve the problem.