October 31, 2019 3:14 AM
Please go through the “My Info” part of the interview and make sure all the questions have been answered, and that they are answered correctly. Same thing when you go through the NETFILE process – start from the review if you didn’t do it previously.
If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013
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