If you are using TurboTax Online or TurboTax CD/Download in EasyStep Mode, please go to Income> T-slips> T4A - Pension, Retirement, Annuity scroll to the bottom of the T4A - Pension, Retirement, Annuity, and Other Income window to find the boxes relating to Covid benefits like Box 197.
If you are using TurboTax CD/Download in Forms Mode, please click on the box next to “Enter here CERB boxes 197 to 204” on the T4A to open the pop-up window to find Box 197.
If you are still unable to find box 197, you can contact us through social media
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