We're sorry for the inconvenience. Please use the following instructions to contact customer support.
To talk to a TurboTax specialist, fill out the Contact Us form ( https://support.turbotax.intuit.ca/contact ).
After you complete the form and go through the steps, the phone number to speak to a TurboTax agent appears on the page. You can also see the approximate wait time.
Standard hours of operation
Year-round, Monday through Friday, from 9:00 AM to 6:00 PM, Eastern Time (both English and French)
Extended hours of operation
Only from February 18 to April 30, 7 days a week:
- English: Monday through Sunday, 9:00 AM to 11:59 PM, Eastern Time
- French: Monday through Sunday, 9:00 AM to 9:00 PM, Eastern Time
