This is how to print your return in TurboTax Online: https://turbotax.community.intuit.ca/community/tax-return-print-save/help/in-the-online-edition-of-t...
Also make sure you login to the correct year:
The web address for 2017 is: https://ww1.2017.turbotaxonline.intuit.ca/
The web address for 2018 is: https://ww1.2018.turbotaxonline.intuit.ca/
The web address for 2019 is: https://ww1.2019.turbotaxonline.intuit.ca/
