You may want to contact our support team for further assistance with instructions below, as well as contact the CRA at 1 800 959 8281 as well to see the status of both your tax returns.
Answer the questions, so it guides you towards the right team. Apply the drop downs and you will get a phone number specified to your question (ie - support, care):
I want to talk to someone. How do I phone you? -
https://turbotax.community.intuit.ca/replies/3152013
