Was having the same problem..found an answer that worked (no thanks to the intuit support line which did not pick up my call and disconnected my chat after I was waiting for over an hour). Right click on the TurboTax icon on your desktop...click properties...click the compatibility tab...tick the box "Run this program as an administrator" and then click ok. Re-open TurboTax and voila! If this works for you, send me positive wishes (like I hope she wins the lottery)!
