cthom1995
New Member

I've tried my activation code for the online edition twice and it will not accept it.

 
TurboTaxBryan1
New Member

Troubleshooting

There could be a number of reasons why it is not working. Please contact us by phone so that we can you up and filing. To reach us by phone, please hit the Help Button (top right), and then Contact Us. 

kikiknitts
New Member

Troubleshooting

tried to call but it keeps saying call fail

TurboTaxBrenda1
Moderator

Troubleshooting

You will need to make sure you put a 1 in front of the phone number to call. If you did and still getting the same response please make sure with your telephone provider that you can make 1-800 calls from your telephone.

ewest
New Member

Troubleshooting

There is no help button to hit

TurboTaxBrenda1
Moderator

Troubleshooting

Please contact our phone support team for assistance