TurboxTax 2020 - Hangs After Install

I installed TurboTax Std 2020. Replied yes to 'there is an update' and after applied program restarts and hangs on splash screen. Have uninstalled and reinstalled several times with same result.

I also said no to update. Then get a 'server busy' msg. Tried answering 'retry' and 'switch' msg wont go away and program doesnt start

WIN10 20H2 64 bit