curlingwpg
Level 1

Special offer for previous TurboTax Advantage Customers?

I was a previous TurboTax Advantage customer.  I did receive an email indicating that the Advantage program had ended. But, the email indicated that as a previous Advantage customer, I would be getting an email with a special offer for the purchase of the 2021 product.  To date, I have not received an offer.  

Given that background, my specific question is - will previous Advantage customers be offered a reduced rate to purchase the 2021 download product?

‎January 22, 2021 11:09 AM
0
4 Replies
1,013 Views
Reply
AZSnowbird
Level 2

Troubleshooting

See my response to Mc_2 a few days ago. Looks like Turbo Tax has dropped us.

‎January 31, 2021 4:48 PM
0
969 Views
Reply
TurboImpotGinette
Level 6

Troubleshooting

Sorry to hear you are having this issue. In order to help you with this, please contact us on Social media so we can help you further. You can find us on Facebook or Twitter. 

‎February 2, 2021 2:20 PM
0
2 Replies
965 Views
Reply
AZSnowbird
Level 2

Troubleshooting

I already did on Twitter January 21 and nothing to date (see response I got below).

 

Hello Sun Lover, We apologize for any inconvenience. The email will go out on January 25th. Thank you, Mary-Ann

‎February 2, 2021 2:32 PM
0
1 Reply
962 Views
Reply
TurboImpotGinette
Level 6

Troubleshooting

Sorry to hear you are having this issue. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter. 

‎February 3, 2021 1:33 PM
0
949 Views
Reply