Troubleshooting

Are you using TurboTax Online or TurboTax CD/Download?

 

TurboTax Online will not work without an internet connection, as everything is done through our secure servers.

 

If you are using TurboTax CD/Download, then yes you can use it without the internet. Once you’ve installed and activated the software, then you can use it offline. However, you’ll still need an internet connection to update the software, and to use some features like Auto-fill or NETFILE.