ymorin1958
Returning Member

Troubleshooting

From what I can read from the discussion I initiated the problem is not fixed.  For me to work I had to reinstall windows 10, update it and then install TurboTax software.  For some of us, your update damaged the windows 10 installation and this caused a lot of griefs to many people.  I do not know how the quality control is done on your updates but you people certainly droped it on that one.  A similar thing happened last year with the registering of the product.  If you recall we could not update the software without registering.  I am not an expert in programming but it seems that every year intuit has issues with this software.  I am seriously thinking about going to another software to do my income tax next year.  Sorry but this one was a bit too much.

 

Yvan Morin