I am having the same trouble. First time in over ten years of using Turbo Tax. Logging out and starting over does not help. Downloading program again does not help. In fact, each time that I try to netfile a return (getting that circle with a slash) the return counter advances each time. The summary page does not even show the correct license code number. Have spoken with a support agent for over 90 minutes - we came up with no solution. She is having a manager type person call me in a few days with a new license code number. I HAVE SPENT HOURS TRYING TO FILE TWO RETURNS THIS YEAR.
