BruceR2
New Member

Troubleshooting

Just bought mine (Standard) from Intuit yesterday, but the installation never completes. As the extraction files begins, the download asks for permission to download two apps, Sony's "SensMe" and "Content Transfer". They are legitimate Sony products but have no business being in the download. As a result, even if you accept, the Turbo Tax installation never completes. I had an IT friend take a look at my computer to make sure it wasn't corrupted by malware, but he says the error is definitely in the file from Intuit. Suggested perhaps either an error in coding, or somebody tampered with the download code as they were walking out the door. I got through on a helpline, but the help is outsourced to Salesform.com, and was of little help. Either way, I'm out $35 and can't download the program. I love the transfer of data from previous years returns.

Anybody have success downloading the TurboTax_2020.exe file on March 6th or 7th?