Jessie17
New Member

Troubleshooting

Below is the details of the error that I received.

Does that something to do with my husband's first time filling? This is my second time (filed in 2019), but this is the first time for my hubby since he and my son joined me last March 2020 only. Please advise, thanks.

I already have 2 attempts.

 

Message from the CRA:

The information sent to the Canada Revenue Agency doesn't match the identification information currently on record, which was provided by Service Canada when your social insurance number was issued. If you still get this error after your second attempt, please call the Canada Revenue Agency's Individual income tax and trust enquiries line at [phone number removed] for further details.