Troubleshooting

I was not able to duplicate this issue in Turbo Tax Online Product. Please contact us directly.
Please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/  
We look forward to hearing from you.